Warranty

Last updated: September 2025

At Arcyana®, we are committed to providing high-quality products. Each SMART Grow Pod comes with a limited warranty to ensure your satisfaction and peace of mind.

1. Warranty Coverage

Our warranty covers manufacturing defects and faulty materials for a period of 12 months from the date of purchase.

2. What is Not Covered

The warranty does not cover:

  • Damage caused by misuse, accidents, or neglect

  • Normal wear and tear

  • Unauthorized repairs or modifications

  • Cosmetic damages that do not affect functionality

3. How to Claim Warranty

To make a warranty claim, please contact our customer service team with proof of purchase and a description of the issue:

We will review your claim and provide instructions for repair, replacement, or refund if applicable.

4. Processing Time

Warranty claims are processed within 7–14 business days from the date we receive your request.

5. Additional Information

This warranty gives you specific legal rights. You may also have other rights depending on your location.

At Arcyana®, we stand behind our SMART Grow Pod and are committed to ensuring your complete satisfaction.